Privacy Policy
Last updated: May 10, 2026
This Privacy Policy explains how SYCUSTOMS (“we”, “us”, “our”) collects, uses, shares, and protects information when you visit our website, browse products/services, or make a booking or purchase.
Information we collect
- Information you provide: contact details (e.g. name, email, phone), vehicle details (make/model/year), booking details, and messages you send us.
- Payment information: if you pay online, payment details are typically processed by our payment provider. We may receive limited information such as payment status and transaction identifiers.
- Automatically collected data: IP address, device and browser information, pages viewed, and usage analytics (e.g. via cookies or similar technologies).
How we use information
- Provide and improve our products, services, and website experience.
- Respond to inquiries and communicate about bookings, purchases, and support.
- Process transactions and prevent fraud, abuse, or security incidents.
- Comply with legal obligations and enforce our terms.
- Send updates or marketing communications where permitted (you can opt out at any time).
Cookies and analytics
We may use cookies and similar technologies to operate the site, remember preferences, measure performance, and understand how the site is used. You can control cookies through your browser settings.
How we share information
We may share information with service providers who help us run our business (e.g. website hosting, analytics, payment processing, customer support). We may also share information when required by law, to protect rights and safety, or in connection with a business transaction (such as a merger or asset sale).
Data retention
We keep information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and purpose.
Your choices
- Opt out of marketing emails by using the unsubscribe link (where available).
- Disable or clear cookies in your browser settings.
- Request access, correction, or deletion of your information, subject to applicable law and legitimate business needs.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure.
Children’s privacy
Our services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can take appropriate action.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact
If you have questions about this policy, contact us using the details provided on our website.